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Warranty

Warranty

 

Olive Recycling 180 Day Limited Warranty Disclaimer

Thank you for your interest in the products and services of Olive Recycling.

Warranty Coverage

- Olive Recycling’s Limited Warranty Program applies to all products purchased from Olive Recycling.

- Olive Recycling warrants that all equipment purchased from Olive Recycling will be free of any defect in materials or workmanship for the period of 180 days from the date of purchase.

- The warranty is extended to customers and applies to all equipment purchased, installed, and used for the purpose for which such equipment was originally designed. The warranty covers only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with product instructions, acts of nature, or improper installation or repairs made by anyone other than Olive Recycling.

- Olive Recycling reserves the right to substitute functionally equivalent new or serviceable used parts. Buyer is responsible for no charger other than the shipping cost. A replacement of the product or part assumes the remaining warranty of the original product from the date of original purchase.

- The Limited Warranty does NOT cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship. Warranty covers originally purchased hardware issues only and excludes problems caused by any software installed, or abuse and tampering with components by the user. Swapping internal components in computer systems will void the warranty. Installation issues with products purchased elsewhere will not be covered under the warranty. Laptop batteries are also not covered under the Warranty. Batteries will hold charge, but Olive Recycling does not guarantee the amount of time batteries will hold charge.

Warranty Claims

- To obtain warranty service, you must first contact Olive Recycling to determine the problem and the most appropriate solution for you.

- During the applicable Limited Warranty Period outlined above, customer’s sole and exclusive remedy for any breach of the Limited Warranty will be, at Olive Recycling’s sole discretion and option, the repair or replacement of the defective product. Components that customer claims to be defective must be available to Olive Recycling for inspection and evaluation. If Olive Recycling determines that the problem is covered, Olive Recycling will authorize repair or replacement of the defective product, as deemed appropriate by Olive Recycling in its sole discretion.

- Before shipping any product to Olive Recycling, the customer must obtain a return authorization from Olive Recycling, and provide any proof of warranty eligibility requested. Any product received by Olive Recycling without a return authorization may, at Olive Recycling’s option, be returned to the customer collect. Once a return authorization is obtained, the customer is responsible for packing and shipping the product/component to which its warranty claim relates to Olive Recycling, within seven days (7) days after receipt of the return authorization. If customer does not timely return the defective equipment (or part thereof), Olive Recycling shall invoice customer for the list price of such equipment (or part thereof), plus applicable shipping. Such failure to return the equipment (or part thereof) may, in Olive Recycling’s discretion, be grounds for termination of the warranty and/or suspension of any future advance exchange privileges until such outstanding defective equipment has been returned.

- Olive Recycling will provide customer with new, rebuilt, refurbished or alternate equipment (or part thereof) of equal or improved quality, as exchange equipment (or part thereof) to replace eligible defective equipment (or part thereof). Any alternate equipment (or part thereof) will meet or exceed the specifications of the replaced equipment (or part thereof). Rebuilt or refurbished equipment may bear cosmetic blemishes that do not affect performance. All defective equipment (or parts thereof) replaced by Olive Recycling become the property of Olive Recycling.

VISIT OUR EBAY STORE for available refurbished